CASE STUDY
STREAMLINING STAFFING SOLUTIONS FOR A PREMIER ART MUSEUM
A prestigious art institution was searching for a staffing and Employer of Record (EOR) payrolling partner to work as an extension of its HR team, expected to help manage the institution’s vast contingent workforce across various departments. The museum intended to centralise agency spending and clearly view operations by selecting a single partner. Atrium was chosen as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification.
THE CHALLENGE
In 2016, a major art institution was searching for a staffing and EOR payrolling partner to act as an extension of its HR team and help manage its vast contingent workforce across various departments. The museum wanted to centralise agency spend and have a transparent view of what was happening by choosing a single partner. With millions of annual visitors and a need for top-tier talent, this museum required a flexible staffing system that could cater to fluctuating demand.
THE SOLUTION
Atrium was selected as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification.
The museum utilised our comprehensive staffing services for the following:
- Job order intake with hiring managers to discuss details and ideal candidate soft skills;
- Review of job description and details;
- Interview coordination and preparation for all candidates;
- Phone screening and virtual interviews for all candidates;
- Extending offers and process onboarding paperwork and background checks;
- Coordinating first-day details and conducting orientation for the timekeeping process;
- Consistent check-ins with hiring managers on performance and coaching conversations when needed;
- Payrolling for temp employees;
- Offboarding candidates once the contract has been completed or the candidate is converting to a permanent role.
Atrium’s account manager was on-site weekly and delivered a monthly report that provided visibility into financial and staffing details, as well as bi-annual business reviews. We also collaborated with the client’s HR department to ensure transparency in pay.
Through Atrium’s streamlined solutions, the museum efficiently filled various temporary positions, including:
- Retail Sales Specialists
- Visitor Experience Ambassadors (Customer Service)
- Production Coordinator
- Executive Assistant
- Legal Assistant
- Procurement Coordinator
- Clerical
- Payroll/Budget/Finance Roles
- Project Management
- Collections Management/Care
- Design/Production
- Benefits/Leave of Absence
- HRIS Analysts
THE RESULTS
Atrium was originally contracted for five years, but our contract was extended to seven years due to the exceptional performance of the partnership. As the museum’s chosen staffing partner, we capitalised on the museum’s reputation to fill over 460+ contingent labour and direct hire requisitions.
From the beginning of the relationship, Atrium consistently provided the right talent, producing a conversion rate of 10.4% with 43 candidates converting to full-time employees. Atrium filled 100% of the requested positions without the use of a subcontractor, and although we had 48 hours from job intake to submit profiles, we typically submitted them within 24 hours.
When it came to finding a staffing partner, Atrium was the best choice. As a certified diverse supplier, we brought a unique perspective and fulfilled diversity spend goals. Additionally, our competitive pricing and commitment to excellent service made us a trustworthy partner for the museum.
UNLEASH THE POWER OF YOUR WORKFORCE.
Atrium delivers innovative temporary, temp to hire, and direct hire talent solutions that power your extended contingent workforce, enhance workforce agility, and enable you to scale efficiently. With our extensive database of more than 650,000 skilled candidates, we quickly identify the ideal worker for your seasonal, project, or high-volume requirements.
Case Study: Streamlining Staffing Solutions for a Premier Art Museum
Industry: Art
Service(s) Offered: Talent Solutions and EOR Payrolling from Atrium
