CASE STUDY
STREAMLINING STAFFING SOLUTIONS FOR A PREMIER ART MUSEUM
THE CHALLENGE
In 2016, a major art institution was searching for a staffing and EOR payrolling partner to act as an extension of its HR team and help manage its vast contingent workforce across various departments. The museum wanted to centralise agency spend and have a transparent view of what was happening by choosing a single partner. With millions of annual visitors and a need for top-tier talent, this museum required a flexible staffing system that could cater to fluctuating demand.
THE SOLUTION
Atrium was selected as the Master Vendor for the museum due to our full-service talent management solutions, competitive rates, and WBENC certification.
- Job order intake with hiring managers to discuss details and ideal candidate soft skills;
- Review of job description and details;
- Interview coordination and preparation for all candidates;
- Phone screening and virtual interviews for all candidates;
- Extending offers and process onboarding paperwork and background checks;
- Coordinating first-day details and conducting orientation for the timekeeping process;
- Consistent check-ins with hiring managers on performance and coaching conversations when needed;
- Payrolling for temp employees;
- Offboarding candidates once the contract has been completed or the candidate is converting to a permanent role.
Atrium’s account manager is on-site weekly and delivers a monthly report that provides visibility into financial and staffing details, as well as bi-annual business reviews. We also collaborate with the client’s HR department to ensure transparency in pay.
- Retail Sales Specialists
- Visitor Experience Ambassadors (Customer Service)
- Production Coordinator
- Executive Assistant
- Legal Assistant
- Procurement Coordinator
- Clerical
- Payroll/Budget/Finance Roles
- Project Management
- Collections Management/Care
- Design/Production
- Benefits/Leave of Absence
- HRIS Analysts
THE RESULTS
Atrium was originally contracted for five years, but our contract has been extended to seven years due to the exceptional performance of the partnership. As the museum’s chosen staffing partner, we have capitalised on the museum’s reputation to fill over 460+ contingent labour and direct hire requisitions.
Since the beginning of the relationship, Atrium has consistently provided the right talent, producing a conversion rate of 10.4% with 43 candidates converting to full-time employees. Atrium has filled 100% of the requested positions without the use of a subcontractor, and although we have 48 hours from job intake to submit profiles, we typically submit them within 24 hours.
When it came to finding a staffing partner, Atrium was the best choice. As a certified diverse supplier, we bring a unique perspective and fulfill diversity spend goals. Additionally, our competitive pricing and commitment to excellent service make us a trustworthy partner for the museum. We take pride in our ongoing partnership with this prestigious institution and look forward to continuing to provide personalised recruitment solutions.
UNLEASH THE POWER OF YOUR WORKFORCE.
Atrium delivers innovative temporary, temp to hire, and direct hire talent solutions that power your extended contingent workforce, enhance workforce agility, and enable you to scale efficiently. With our extensive database of more than 650,000 skilled candidates, we quickly identify the ideal worker for your seasonal, project, or high-volume requirements.
Case Study: Streamlining Staffing Solutions for a Premier Art Museum
Industry: Art
Service(s) Offered: Talent Solutions and EOR Payrolling from Atrium
